Terms of Service
Last updated: [DATE]
These terms apply to your use of Good Flight, operated by [COMPANY LEGAL NAME], [STREET], [POSTCODE] [CITY], [COUNTRY] (“we”, “us”). By creating an account or buying a plan, you agree to them.
1. The service
Good Flight monitors publicly available Business and First Class airfares from the departure airports and trips you choose, and emails you when a fare appears to be well below its usual price or below a target you set.
- We are an information and alert service, not a travel agency. We do not sell, book or guarantee flights.
- “Usual prices” and price drops are estimates based on historical fare data.
- Fares are set by airlines and can change or disappear at any time, including before you open an alert. Always confirm the final price on the airline’s website.
- We cannot guarantee that any alert will be sent for a given route or date, or that you will save money.
2. Your account
You must be at least 18 and provide a valid email address. Keep your login details secure; you are responsible for activity on your account.
3. Plans, prices and payment
- Plans are billed monthly or yearly in euros. Prices shown include VAT.
- Payments are processed by Stripe. We do not store your full card details.
- Your plan renews automatically at the end of each billing period at the then-current price until you cancel.
- We will notify you by email at least 30 days before any price change takes effect on your plan. You can cancel before the change applies.
4. Cancelling
You can cancel anytime from your account (“Cancel subscription”) or by emailing support@good-flight.com. Cancellation stops future renewals; you keep access until the end of the period already paid.
5. Right of withdrawal and money-back guarantee
If you are a consumer in the EU, you have a 14-day right of withdrawal, and we also offer a 30-day money-back guarantee on your first payment. Details are in our Refund & Withdrawal Policy.
6. Acceptable use
Do not resell, scrape or redistribute alerts, share your account, or attempt to disrupt the service. We may suspend accounts that break these rules, after notice where reasonable.
7. Intellectual property
The Good Flight name, logo, website and software belong to us. Airline names and trademarks belong to their owners.
8. Liability
We provide the service with reasonable care and skill. We are not liable for airline prices, availability, schedule changes or the outcome of any booking you make with a third party. Nothing in these terms limits liability that cannot be limited by law, including your statutory rights as a consumer.
9. Changes to these terms
We may update these terms. For material changes we will email you in advance, and you may cancel before they apply.
10. Law and disputes
These terms are governed by the laws of [COUNTRY]. If you are a consumer, you also keep the protection of the mandatory laws of your country of residence and may bring claims there.
11. Contact
[COMPANY LEGAL NAME] · [STREET], [POSTCODE] [CITY], [COUNTRY] · support@good-flight.com